Quality Management 2 min read
Joint Commission International – JCI
The Joint Commission International is the international branch of The Joint Commission on Accreditation of Healthcare Organization (JCAHO). The later…
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Quality Management 2 min read
European Foundation for Quality Management – EFQM
The European Foundation for Quality Management is a non-profit-organization based in Brussels, Belgium. The organization was founded in 1989 by…
Quality Management 4 min read
Quality Management Systems in health care organizations
International Organization for Standardization – ISO In 1946 65 delegates from 25 countries met in London at the Institute of…
Quality Management 6 min read
Supply chain Management
When the term “supply chain management”, coined in 1982 started to gain popularity in 1990s, it has gained the popularity…
Quality Management 3 min read
Quality Standard
Knowing the benefits from collaboration is one hand, finding the suitable partnership that could continuously improve with each other is…
Quality Management 5 min read
The Kotler nine quality-price matrix
When a company introduced a new product or service, a company need to consider its actual value to determine the…
Quality Management 6 min read
Concept of Quality Cost: Customer-focused
Earlier, in the Cost of Quality section, we have go through the Juran way of dividing the cost into two…
Quality Management 5 min read
Strategic Quality Management Era
From late 1970s to early 1980s, Quality is being looked at proactively and the general thought of achieving Quality always…
Quality Management 7 min read
Quality Assurance Era
1950s marks the beginning of a new quality era, where the concept of quality evolved from being controlled to being…
Quality Management 6 min read
The Never-ending Development of Quality
The development of Quality in modern era could be divided into 4 phases according to D. Garvin (1988) Inspection, Statistical…
Quality Management 2 min read
Definition of quality
“Quality” is a very commonly used word. We talk about quality handwork, quality food or a quality product. Most of…
Quality Management 3 min read
The Quality Revolution Comes to the United States
The push for increased quality began in American manufacturing companies in the 1980s, following in the footsteps of Japanese manufacturers.…
