Dispute Resolution Procedures
As a first step, complainants should try to resolve queries and complaints by contacting their immediate supervisor. This initial contact should be made within ten (10) working days from the…
HRM – Dispute Resolution
Dispute resolution processes are the methods or techniques that a company uses to resolve any dispute that occurs in the company. In this chapter, we will see that the dispute resolution…
Labour Laws
There is a saying, “Avoidance of law is not considered in the court of law”. The meaning of the above statement is that everyone should know the law of the…
HRM – Industrial Relations
Industrial Relations and Human Resource Management (IR&HRM) is a branch of study that is designed to prepare students for careers in the fields of employment relations, human resource management, workplace…
Gender Sensitization
We have devoted a separate section on gender sensitization because when compared to other issues in managing diversity, this is the most pressing one due to the preponderance of women…
Issues in Managing Diversity
One of the major issues in managing diversity is to deal with the majority and minority perspective. Naturally, there always is a predominant majority of a particular race or ethnicity…
HRM – Workplace Diversity
When an organization has employees of different ethnicities and a large proportion of women than the industry average, naturally the question arises as to how to combine the differences between…
Management Styles
An organization experiences different management styles that may change or remain steady with time. There are different management styles that we come across while observing the management patterns of different…
Organizational Culture and HR Practices
Human resources do have a challenging role to play in organizational culture, as it is the employees who work for the organization, who embrace and improve a particular culture within…
Flexible Pay
The practice of relating pay to performance has been around for a while. However, what’s new is that the percentage of pay that is related to performance and the way…


