Latest Total Quality Management News
Tools and Techniques– Pareto and Process Flow Diagram
Pareto Diagram Alfredo Pareto (1848-1923) conducted extensive studies of distributions of wealth…
What is a quality circle?
Quality Circle (QC) is a small, voluntary group of employees and their…
Need for the study
Management education is essential to improve the technical manpower of our country.…
ISO is a management system standard
International Organization for Standardization is headquartered in Geneva. It is a worldwide…
Concept of continuous improvement by TQM
TQM is mainly concerned with continuous improvement in all work, from high…
Benefits of TQM
Customer satisfaction-oriented benefits (Hackman and Wageman, 1995) of TQM are; 1. Improvement…
Total Quality Management
ISO defined TQM as “A management approach of an organization centered on…




