Basics
Shapes of histogram
A histogram can be created using software such as SQCpack. How would you describe the shape of the histogram…
September 13, 2021 · Rajil TLAuthor: Rajil TL
Rajil TL is a SenseCentral contributor focused on tech, apps, tools, and product-building insights. He writes practical content for creators, founders, and learners—covering workflows, software strategies, and real-world implementation tips. His style is direct, structured, and action-oriented, often turning complex ideas into step-by-step guidance. He’s passionate about building useful digital products and sharing what works.
Basics
Histogram
Having been in the project management, training and coaching for over last many years, I witnessed that- The…
September 13, 2021 · Rajil TLBasics
Check Sheets
The Check Sheet is a simple document that is used for collecting data in real time and at…
September 13, 2021 · Rajil TLBasics
Concepts Process Quality
Process quality refers to the degree to which an acceptable process, including measurements and criteria for quality, has…
September 13, 2021 · Rajil TLBasics
Models of Cost of Quality Cost of Quality Model
The identification and application of quality costing can be a very positive driver of quality improvement across an…
September 13, 2021 · Rajil TLBasics
Categories of Cost of Quality
Resource : Prevention costs , Appraisal costs ( measuring, evaluating, or auditing ) Failure costs, Internal failure costs ( Prior…
September 13, 2021 · Rajil TLBasics
Procedure for Handling of Customer Complaints
1. SCOPE The scope of this procedure is applicable to all customer orders and customer related processes. 2.…
September 13, 2021 · Rajil TLBasics
Customer Satisfaction and Customer Delight
Most people think that customer satisfaction and customer delight are the same thing, but they aren’t. Even through…
September 13, 2021 · Rajil TLBasics
Factors Affecting Consumer Perception
Although a consumer’s perception of a product or service is at least partially based on his actual experience…
September 13, 2021 · Rajil TLBasics
Customer Perception of Quality
One of the basic concepts of the TQM philosophy is continuous process improvement. This concept implies that there is no…
September 13, 2021 · Rajil TL