Basics
Meaning of Customer and Customer Focus
Customer focus is just one aspect of Top Quality Management and refers to paying keen attention to improving…
September 13, 2021 · Rajil TLAuthor: Rajil TL
Rajil TL is a SenseCentral contributor focused on tech, apps, tools, and product-building insights. He writes practical content for creators, founders, and learners—covering workflows, software strategies, and real-world implementation tips. His style is direct, structured, and action-oriented, often turning complex ideas into step-by-step guidance. He’s passionate about building useful digital products and sharing what works.
Basics
Management Commitment to Quality
Management must participate in the implementation project. Management will play a critical role in the leadership of the…
September 13, 2021 · Rajil TLBasics
McKinsey 7s Model
The model was developed in the late 1970s by Tom Peters and Robert Waterman, former consultants at McKinsey & Company.…
September 13, 2021 · Rajil TLBasics
Strategic Quality Planning
In order to understand the concept of strategic management, first we need to understand the literal meaning of…
September 13, 2021 · Rajil TLBasics
Quality Objectives
Meaning, Synonyms The quality goals are specific, measurable (using key figures), and time-bound (SMART) intermediate steps to fulfil the quality…
September 13, 2021 · Rajil TLBasics
The Quality Policy
To develop a quality management system that works toward effectiveness and positive results, organizations must clearly define their…
September 13, 2021 · Rajil TLBasics
Mission and Vision Statements
Vision · Corporate vision is essentially a tone setting idea, which is designed to align and inspire the stakeholders…
September 13, 2021 · Rajil TLBasics
Quality Assurance
Quality Assurance (QA) is defined as an activity to ensure that an organization is providing the best possible product…
September 13, 2021 · Rajil TLBasics
Quality Control
Quality control (QC) is a process through which a business seeks to ensure that product quality is maintained…
September 13, 2021 · Rajil TLBasics
Dimensions of quality
Eight dimensions of product quality management can be used at a strategic level to analyze quality characteristics. The concept was defined by David…
September 13, 2021 · Rajil TL