11 Best HubSpot Alternatives and Competitors Reviewed in 2026

senseadmin
24 Min Read
A 2026 comparison of top HubSpot alternatives for sales, marketing automation, and customer service.

Contents
11 Best HubSpot Alternatives and Competitors Reviewed in 2026 – CRM comparison graphic
A 2026 comparison of top HubSpot alternatives for sales, marketing automation, and customer service.

11 Best HubSpot Alternatives and Competitors Reviewed in 2026 – CRM comparison graphic
A 2026 comparison of top HubSpot alternatives for sales, marketing automation, and customer service.

If you love HubSpot’s “all-in-one” promise but feel the pricing, packaging, or scaling limits don’t match your business in 2026, you’re not alone. HubSpot is a strong platform—especially for inbound marketing and clean UX—but it’s rarely the only CRM worth considering. Depending on your team size, sales motion, support needs, and marketing maturity, a different CRM can deliver a better fit (and sometimes a better total cost).

This guide reviews 11 HubSpot alternatives that compete seriously across sales CRM, marketing automation, customer service, and workflow automation. You’ll get a quick comparison, who each tool is best for, real-world pros/cons, and a practical “choose this if…” decision flow—so you can pick with confidence.

Disclosure: Pricing and plan packaging change often. Where we reference prices, treat them as “as of early 2026” and verify on the vendor’s pricing page before purchasing.


Table of Contents


Key Takeaways

  • HubSpot isn’t always the best value at scale. As teams grow, “must-have” features may sit in higher tiers or separate Hubs, increasing total cost.
  • Pick by workflow, not hype. The best CRM is the one your team actually uses daily—pipeline clarity, automation, and reporting matter more than feature checklists.
  • Sales-led teams often prefer simpler CRMs. Tools like Pipedrive, Freshsales, and Zendesk Sell can be faster to adopt for deal-focused sales teams.
  • Marketing automation-heavy teams may lean toward ActiveCampaign or Keap. If nurturing and segmentation drive revenue, these can be strong fits.
  • Google Workspace-centric teams love Copper. If Gmail/Calendar/Sheets are your “operating system,” Copper’s native approach can feel frictionless.
  • All-in-one suites exist beyond HubSpot. Salesforce and Bitrix24 offer broad ecosystems—great for complex operations, but expect configuration work.

↑ Back to Table of Contents


Why Look Beyond HubSpot in 2026?

HubSpot has earned its reputation by making CRM + marketing + sales + service approachable. But as the CRM market matures (and AI features become commonplace), many teams revisit their stack for a few common reasons:

1) Total cost can rise quickly

HubSpot’s free tools are useful to start. But scaling a sales org, adding advanced reporting, automation, or multiple pipelines can push you into higher tiers or separate Hubs. For small teams, that jump can feel steep.

2) You may want a “best-of-breed” stack

Some businesses prefer a specialized sales CRM + a dedicated marketing automation platform + a separate support tool. This approach can reduce costs and improve depth in each area—especially if your team already has strong processes.

3) Your workflow may not be “inbound-first”

HubSpot shines for inbound marketing and content-driven funnels. But if you’re outbound-heavy, deal-cycle obsessed, or service-led, other CRMs may match your day-to-day reality better.

4) You need deeper customization or enterprise controls

For complex org structures, strict permissions, or highly customized objects and processes, enterprise CRMs (like Salesforce) or modular suites may offer more flexibility—at the cost of setup effort.

↑ Back to Table of Contents


How We Reviewed HubSpot Competitors

To keep this review practical (not theoretical), we compared tools using criteria most teams feel immediately:

  • Core CRM usability: Contacts, companies, deals, pipeline views, tasks, and day-to-day speed.
  • Automation: Workflow builders, triggers, sequences, lead scoring, and assignment rules.
  • Reporting: Dashboards, forecasting, attribution (where relevant), and custom reports.
  • Marketing capabilities: Email marketing, segmentation, landing pages, forms, and multi-channel options.
  • Service tools: Tickets, shared inbox, knowledge base, and customer comms (if you need it).
  • Integrations: Email/calendar, telephony, e-sign, accounting, ecommerce, and API ecosystem.
  • Pricing clarity: How easy it is to understand what you pay for as you scale.

Tip: Before switching CRMs, document your existing workflow in plain language: “Lead comes from X → assigned to Y → follow-up sequence Z → deal stages A/B/C → won/lost reasons.” Then choose the tool that supports this flow with the least friction.

↑ Back to Table of Contents


Quick Comparison Table

This table is a fast “map.” Click through to the detailed reviews for context and trade-offs.

ToolBest forWhy it’s a strong HubSpot alternativePricing signal (verify on vendor site)
Salesforce Sales CloudGrowing teams & enterprise workflowsDeep customization, ecosystem, and advanced sales processesStarter tiers available; enterprise options scale upward
Zoho CRMValue + customization for SMBStrong features-per-dollar and broad Zoho suite integrationsFree edition + paid tiers (regional pricing)
PipedriveSales teams that live in pipelinesFast adoption, clean deal views, strong sales focusPer-user pricing, multiple tiers
Freshsales (Freshworks)SMB sales + lightweight automationSales CRM with practical AI help and fast setupFree plan + paid tiers
monday sales CRMTeams blending CRM + projectsHighly visual workflows, great for cross-team collaborationSeat-based tiers; minimum seats may apply
ActiveCampaignMarketing automation + CRM alignmentAdvanced automations, segmentation, and nurture sequencesContact-based pricing; tiered plans
KeapSmall businesses needing automationStrong automation + CRM + payments-oriented workflowsBundle-style pricing (verify current packages)
CopperGoogle Workspace teamsNative Gmail/Calendar integration feels “built-in”Per-seat tiers
Zendesk SellSales + support organizationsGreat pairing with Zendesk support workflowsPer-user tiers
Bitrix24All-in-one business suiteCRM + tasks + comms in one platform, often fixed-price bundlesFree tier + bundles; org-level plans available
ApptivoTeams wanting modular apps“Pick the apps you need” approach keeps stacks flexiblePer-user tiers

↑ Back to Table of Contents


The 11 Best HubSpot Alternatives (Detailed Reviews)

Before you pick: identify your CRM “center of gravity”

Most teams fall into one of these patterns:

  • Sales-led: Pipeline, activities, forecasting, and speed matter most.
  • Marketing-led: Segmentation, automation, landing pages, and lifecycle nurturing matter most.
  • Service-led: Tickets, omnichannel inbox, and customer context matter most.
  • Ops-led: Custom objects, permissions, auditability, and integration depth matter most.

Keep this in mind as you read the reviews below.


1) Salesforce Sales Cloud

Best for: teams that need deep customization, enterprise-grade permissions, and a CRM that can grow into a “system of record.”

Why it competes with HubSpot

Salesforce is the heavyweight. If HubSpot feels limiting in complex workflows—multi-team pipelines, advanced forecasting, granular permissions, and custom objects—Salesforce is built for that world. It’s also backed by a massive ecosystem of extensions and consultants.

Standout strengths

  • Highly customizable objects, fields, workflows, and reporting
  • Strong sales enablement and forecasting options
  • Large integration marketplace and enterprise security options

Watch-outs

  • Setup can be complex—many teams need implementation support
  • Total cost can rise with add-ons and higher tiers

Pricing: See official pricing here: Sales Cloud pricing

Try if: you’re building a multi-team sales org with sophisticated processes.

↑ Back to Table of Contents


2) Zoho CRM

Best for: small-to-mid businesses that want strong CRM features without enterprise-level costs.

Why it competes with HubSpot

Zoho CRM is one of the best “value” alternatives. It covers core CRM needs (leads, deals, automation, analytics) and integrates tightly with the wider Zoho ecosystem (projects, desk, campaigns, analytics). If you like the idea of a suite but want pricing flexibility, Zoho is worth a serious look.

Standout strengths

  • Strong customization and workflow automation for the price
  • Broad suite (Zoho One / CRM Plus can cover many business functions)
  • Good fit for global teams with multi-currency needs

Watch-outs

  • UI depth can feel “feature-dense” for very small teams
  • Advanced features may require higher editions

Pricing: Zoho CRM pricing

Try if: you want a capable CRM + suite ecosystem without paying HubSpot-style bundle premiums.

↑ Back to Table of Contents


3) Pipedrive

Best for: deal-driven sales teams that want a clean pipeline, fast adoption, and minimal overhead.

Why it competes with HubSpot

Pipedrive is loved because it stays focused. If HubSpot feels like “a whole platform” when you just want to manage deals, activities, and pipeline health, Pipedrive can be a better daily driver.

Standout strengths

  • Excellent pipeline visualization and deal management
  • Strong activity tracking that keeps reps accountable
  • Easy to onboard and maintain (low admin burden)

Watch-outs

  • Marketing tools are lighter than HubSpot’s Marketing Hub
  • For advanced service workflows, you may need integrations

Pricing: Pipedrive pricing

Try if: you want the simplest “sales-first” alternative to HubSpot.

↑ Back to Table of Contents


4) Freshsales (Freshworks CRM)

Best for: SMB teams who want a modern sales CRM, quick setup, and practical AI-assisted selling.

Why it competes with HubSpot

Freshsales offers a clean sales CRM experience with solid automation and Freshworks’ broader customer engagement ecosystem. If you need something lighter than HubSpot but more modern than many “legacy SMB CRMs,” it’s a strong contender.

Standout strengths

  • Fast onboarding with a UI that’s friendly to non-technical teams
  • AI assistance (Freddy AI) for sales insights and productivity (availability varies by plan)
  • Pairs well with Freshworks support tools if you want sales + service alignment

Watch-outs

  • Deep marketing automation is typically less extensive than HubSpot’s
  • Some advanced capabilities can be plan-dependent

Pricing: Freshsales pricing

Try if: you want a capable CRM with modern UX and “just enough” automation.

↑ Back to Table of Contents


5) monday sales CRM

Best for: teams that want CRM + project-style collaboration, customizable boards, and visual workflows.

Why it competes with HubSpot

monday sales CRM is a great pick when sales doesn’t live in isolation. If your team needs to coordinate with marketing, ops, onboarding, or delivery—and you want CRM processes that look like flexible workflows—monday can feel more natural than traditional CRMs.

Standout strengths

  • Highly customizable workflows (boards, automations, templates)
  • Great visibility for cross-team handoffs (sales → onboarding → delivery)
  • Useful when “project management + CRM” needs to live together

Watch-outs

  • Not always as “sales-purist” as Pipedrive in pipeline simplicity
  • Seat minimums can apply depending on plan and billing cycle

Pricing: monday CRM pricing

Try if: your sales workflow resembles a project workflow and you need collaboration visibility.

↑ Back to Table of Contents


6) ActiveCampaign

Best for: teams where nurturing and lifecycle automation drive most revenue.

Why it competes with HubSpot

ActiveCampaign is widely chosen for automation depth—especially when email/SMS sequencing, segmentation, and behavior-based journeys are mission-critical. If your main “HubSpot pain” is paying for marketing automation features, ActiveCampaign can be a serious alternative (often paired with a lighter CRM workflow).

Standout strengths

  • Powerful automation builder for behavior-based journeys
  • Strong segmentation and personalization for email marketing
  • Great fit for creators, ecommerce, and SMB lifecycle marketing

Watch-outs

  • If you need a heavyweight sales CRM, you may want a dedicated sales-first tool
  • Pricing often scales with contact counts

Pricing: ActiveCampaign pricing

Try if: marketing automation is the center of gravity, and CRM is mainly for sales context.

↑ Back to Table of Contents


7) Keap

Best for: small businesses that want CRM + automation + client follow-up + payments in one workflow.

Why it competes with HubSpot

Keap is popular with service businesses, agencies, coaches, and SMBs that need “follow-up without forgetting.” If you want automation that feels built for small business execution (not a marketing department), Keap can be compelling.

Standout strengths

  • Automation designed for SMB follow-up and client lifecycle
  • Strong fit for appointment-based and service-based businesses
  • Useful if you prefer bundled tools rather than stitching multiple apps

Watch-outs

  • Pricing may feel high for very early-stage teams
  • Customization depth is often less than enterprise CRMs

Pricing: Keap pricing

Try if: you’re a small business that values automation + execution more than complex CRM customization.

↑ Back to Table of Contents


8) Copper

Best for: teams that run their business inside Google Workspace and want CRM to feel “native.”

Why it competes with HubSpot

Copper is designed for Gmail-first workflows. If your sales team lives in Gmail, Calendar, and Sheets, Copper can reduce the friction of logging activities and managing relationships. For many, the biggest win is adoption—because it fits existing habits.

Standout strengths

  • Deep Google Workspace integration (Gmail, Calendar, etc.)
  • Simple relationship management, tasks, and pipelines
  • Easy adoption for teams that avoid heavy CRMs

Watch-outs

  • If you need advanced marketing features, you’ll rely on integrations
  • Some advanced reporting and automation live in higher tiers

Pricing: Copper pricing

Try if: Gmail is your command center and you want CRM to stay out of the way.

↑ Back to Table of Contents


9) Zendesk Sell

Best for: organizations where sales and support need shared visibility, especially if you already use Zendesk for service.

Why it competes with HubSpot

If your world includes both sales and customer support workflows, Zendesk Sell can be a better “unifier” than HubSpot—particularly when your support team already lives in Zendesk. The advantage is shared context: sales sees support history, and support sees customer value and status.

Standout strengths

  • Strong fit for teams combining sales CRM + helpdesk context
  • Mobile-friendly CRM workflows
  • Pairs naturally with Zendesk’s support and CX tools

Watch-outs

  • If you want a marketing suite comparable to HubSpot, you’ll add external tools
  • Best value often appears when you’re already in the Zendesk ecosystem

Pricing: Zendesk Sell pricing

Try if: support + sales collaboration is a priority and Zendesk is already in your stack.

↑ Back to Table of Contents


10) Bitrix24

Best for: teams that want an all-in-one collaboration suite (CRM + tasks + chat + docs) under one roof.

Why it competes with HubSpot

Bitrix24 isn’t just a CRM—it’s a workplace suite. If HubSpot feels marketing-first but you want CRM plus internal collaboration tools (tasks, messaging, shared workspaces), Bitrix24’s positioning can make sense. Many teams choose it because they want “CRM + ops” in one subscription.

Standout strengths

  • CRM + task management + collaboration tools in one place
  • Often attractive pricing for larger headcounts (depending on plan structure)
  • Good for organizations that want a single hub for many departments

Watch-outs

  • Feature breadth can feel overwhelming without clear process ownership
  • Best results come from configuring roles and workflows thoughtfully

Pricing: Bitrix24 pricing

Try if: you want CRM + collaboration suite in one place and can invest time in setup.

↑ Back to Table of Contents


11) Apptivo

Best for: teams that like modular systems and want CRM capabilities without paying for features they won’t use.

Why it competes with HubSpot

Apptivo’s “apps” approach is attractive: you start with core CRM features and add modules as you grow. If HubSpot feels like you’re buying a full platform when you only need parts, Apptivo can be a cost-efficient alternative—especially for businesses with evolving needs.

Standout strengths

  • Modular app ecosystem (add what you need over time)
  • Good fit for SMBs that want flexibility
  • Workflow and field customization for many common use cases

Watch-outs

  • Some teams prefer a single, opinionated UI rather than modular screens
  • Advanced marketing may require integrations depending on your needs

Pricing: Apptivo pricing

Try if: you want a flexible, modular CRM alternative with room to grow.

↑ Back to Table of Contents


How to Choose the Right HubSpot Alternative

Step 1: Decide your priority (pick one)

Step 2: List your “must-haves” (non-negotiables)

  • Multiple pipelines?
  • Sequences / outbound automation?
  • Lead scoring?
  • Custom objects?
  • Two-way email + calendar sync?
  • Shared inbox / ticketing?
  • Role-based permissions?

Step 3: Evaluate onboarding and adoption

A CRM “fails” when reps stop using it. During trials, ask: Can a new rep understand the pipeline in 15 minutes? Can managers forecast reliably? Can marketing see lifecycle stages without spreadsheets?

Step 4: Run a 7-day pilot with real data

Import 100–200 real leads and a handful of deals. Build the pipeline stages. Create 2–3 automations (lead assignment, follow-up reminder, deal stage change). Then measure: do people actually use it daily?

↑ Back to Table of Contents


Migration Tips: Moving From HubSpot Without Losing Data

Switching CRMs feels scary only when you don’t have a clean plan. Here’s a safe, repeatable migration approach:

1) Export your data (contacts, companies, deals)

  • Export records from HubSpot: HubSpot export guide
  • Document your properties: which fields are required, which are optional, which are used in automations.

2) Map objects and fields in the new CRM

Every CRM uses slightly different terminology. Map HubSpot properties → new CRM fields. Decide how you’ll recreate:

  • Lifecycle stages
  • Deal stages
  • Owner assignments
  • Lead sources
  • Marketing opt-in status

3) Recreate automations carefully

Don’t rebuild every workflow on Day 1. Start with 3–5 automations that drive immediate value:

  • Lead assignment rules
  • Follow-up reminders
  • Deal stage notifications
  • Task creation on inbound leads
  • Email sequence enrollment rules (if used)

4) Verify compliance for email and privacy

If you send marketing emails, ensure you maintain opt-out handling and compliance processes:

5) Run parallel for 2–4 weeks

Keep HubSpot read-only during the transition so nothing is lost. Assign one person to reconcile data issues (duplicates, missing fields, mismatched pipelines).

↑ Back to Table of Contents


FAQs

What is the best free HubSpot alternative in 2026?

If you want a free starting point, Zoho CRM offers a free edition (with limitations), and Bitrix24 also has a free tier. Always compare what “free” includes (users, records, automation, reporting) and what you’ll need six months from now.

What’s the best HubSpot alternative for small businesses?

For many small businesses, Zoho CRM, Pipedrive, Freshsales, Keap, or Apptivo can be strong choices—depending on whether you’re sales-led or marketing-led. If you want the simplest deal pipeline, Pipedrive is a common favorite.

Which HubSpot competitor is best for marketing automation?

ActiveCampaign is a strong choice when automation and segmentation are primary. Keap can also be excellent for service businesses that want automation tied to day-to-day execution.

Is Salesforce better than HubSpot?

Not universally. Salesforce is often better for highly complex sales organizations that need deep customization and governance. HubSpot can be better for teams that want speed, a smoother UX, and inbound marketing alignment.

Can I migrate from HubSpot without losing emails and activities?

Contact records and core CRM objects can be exported and migrated. Email history and activities vary by tool and integration method. Run a pilot migration with a small dataset and confirm what transfers cleanly before moving everything.

What should I check before canceling HubSpot?

Confirm data exports, automation replacements, integration parity (forms, calendars, ads, support inbox), and compliance processes. Keep HubSpot accessible (read-only) for a short buffer period for safety.

↑ Back to Table of Contents


References & Helpful Resources


 

Share This Article
Follow:
Prabhu TL is an author, digital entrepreneur, and creator of high-value educational content across technology, business, and personal development. With years of experience building apps, websites, and digital products used by millions, he focuses on simplifying complex topics into practical, actionable insights. Through his writing, Dilip helps readers make smarter decisions in a fast-changing digital world—without hype or fluff.
Leave a Comment