Benefits and disadvantages of a (certified) QMS
Quality management systems, such as ISO Standards or EFQM, have advantages but also have disadvantages. The following slides give an example :
Implementation of a quality management system
Independent of what kind of quality management system an organization wants to implement, certain basic points support a successful realization:
· Clear decision and support of the management Board
· Appointment of a quality manager and a project team
· Providing specific quality management training and education
· Providing sufficient resources (time!)
· Creating a project plan with timelines, milestones and measures
· Informing, involving and motivating all employees
· …
On the other hand certain factors may risk a successful implementation of a quality management system. Some of them are:
· Resistance and a lack of support of the management Board
· Insufficient resources for the project team and quality manager
· Lack of inclusion of employees
· Resistance among employees, it can be caused through e.g., worries about high bureaucracy or staff reduction
· …
